ONLINE DATA SA since 1989 providing specialized and innovative Services and Products in the field of Information Systems and Business Consultants. The aim of the company is to provide competitive and innovative services and products, focusing on the quality of its services and the continuous satisfaction of its customers.
In order to achieve these objectives, ON LINE DATA SA implements a Quality Management System in accordance with the requirements of ISO 9001: 2015 that governs all its processes.
- The Quality Management System was designed and implemented in accordance with the following principles:
- To be the key mechanism for the optimal organization and operation of ON LINE DATA SA.
- Improve the quality of services provided.
- Ensure and improve the satisfaction of its customers by providing services and products that meet their requirements.
- Ensure adaptation and utilization of equipment, software and employees in the ever-expanding IT field.
ONLINE DATA SA is committed to complying with the requirements of its services (legal requirements and customer specifications) as well as to continually improve the effectiveness of the Quality Management System.
Management sets a number of quality goals that are relevant to the entire range of services of the company and their primary criterion is to improve their quality. In its Annual Review, Management assesses the extent to which these goals have been achieved and sets new ones for the following year.
The implementation of the Quality Management System is mandatory for all employees in the company, including its ONLINE DATA SA partners.
The Quality Management System is systematically evaluated in order to continually improve and improve its effectiveness.
ON LINEDATA SA Quality Policy is available to anyone interested.
The content of the Quality Policy is reviewed annually for suitability.
The company, based on its experience and know-how, aims to continuously expand the IT services offered by experienced and specialized staff, always focusing on quality, safe and complete satisfaction of the needs and requirements of its customers.
ONLINE DATA SA has installed an Information Security Management System that complies with ISO 27001: 2013 and is committed to:
- Satisfying its customers by providing high quality according to their requirements.
- Ensuring the confidentiality, integrity and availability of information that is processed, transmitted, maintained electronically or physically by the Company’s personnel and information systems.
- Timely and rapid identification and response to emergencies related to breach (or suspicion of breach) of company information security.
- Protecting the company’s investment in information and communication technologies.
- Compliance with the requirements of Greek and European Legislation regarding personal data management, confidentiality, copyright, etc.
- Continuous improvement of the Information Security Management System, its efficiency and performance in terms of ensuring the integrity, confidentiality and availability of information for the benefit of the business itself, its employees, customers and partners.
It is important for ONLINE DATA SA. to have the resources required to support the Information Security Management System and to provide its staff with the necessary knowledge on information security issues, utilizing their skills and abilities.
The company fully recognizes the objectives of the Information Security Management System and supports its implementation.